Section 1 – Introduction
These Terms and Conditions (“Agreement”) constitute a legal agreement between the Customer (“Customer”, “you”, or “your”) and Sparkplug IP LLC, a VoIP telecommunications provider, with respect to the use of Sparkplug IP LLC’s products and services, including but not limited to SIP trunking, Hosted PBX, Dedicated Internet Access (DIA), LTE Failover, and all related hardware and software components (collectively, the “Service(s)”).
By signing a Service Order Form or otherwise activating or using the Service(s), the Customer agrees to be bound by this Agreement and all referenced or incorporated documents, including the Acceptable Use Policy (AUP), Service Level Agreements (SLAs), and pricing schedules.
This Agreement supersedes all prior agreements, representations, or understandings between the parties with respect to the Service(s). Any handwritten or conflicting terms not expressly approved by Sparkplug IP LLC are void. Sparkplug IP LLC may update or modify these Terms and Conditions at any time. Any such changes shall become effective upon posting to the Sparkplug IP LLC website unless otherwise noted.
Customer acknowledges that this Agreement governs all Service(s) provided to the Customer by Sparkplug IP LLC, whether now existing or hereafter ordered, and agrees to comply with all terms as updated from time to time. Continued use of the Service(s) constitutes acceptance of such changes.