HELPDESK

Here at sparkplug we have made helpdesk easy. From our easy to use ticketing system to our advanced monitoring system we have you covered 24/7 365

  • Fill Out a Ticket

    We create custom ticket forms for your company so employees or managers can easily create tickets.

  • Ticket is Routed and Assigned

    Based on the tickets form and request we intelligently route the ticket to the correct department and a tech is assigned.

  • We will handle the rest

    • We will take care of the issue and alert when completed
    • Your dashboard will show the progress of the ticket
    • Our interactive dashboard will give you full reporting and auditing capabilities
Helpdesk Quote
Let us know what you need support on