HelpDesk

Here at sparkplug we have made helpdesk easy. From our easy to use ticketing system to our advanced monitoring system we have you covered 24/7 365

Fill Out a Ticket

We create custom ticket forms for your company so employees or managers can easily create tickets.
Ticket is Routed and Assigned

Based on the tickets form and request we intelligently route the ticket to the correct department and a tech is assigned.
We will handle the rest
- We will take care of the issue and alert when completed
- Your dashboard will show the progress of the ticket
- Our interactive dashboard will give you full reporting and auditing capabilities